cc6m10 Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you register for a cc6m10 account, we collect personal information that you provide directly to us, including but not limited to:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification numbers as required for age verification and regulatory compliance.
• Contact Information: Email address, Philippine mobile telephone number, and residential address including street, barangay, city or municipality, and postal code.
• Financial Information: Bank account details, e-wallet account information (GCash, PayMaya), credit or debit card numbers, and transaction history related to deposits and withdrawals on the cc6m10 platform.
• Account Credentials: Username, password (stored in encrypted form), and security question responses used to authenticate and secure your account.
• Verification Documents: Copies of government-issued identification documents, proof of address documents, and any other documentation required to satisfy Know Your Customer (KYC) and Anti-Money Laundering (AML) regulatory obligations.

1.2 Information Collected Automatically

When you access and use the cc6m10 platform, we automatically collect certain technical and usage information through cookies, server logs, and similar technologies:

• Device Information: Device type (mobile phone, tablet, desktop computer), operating system, browser type and version, screen resolution, and unique device identifiers.
• Connection Information: IP address, internet service provider, geographic location (derived from IP address), and connection timestamps.
• Usage Data: Pages visited on the cc6m10 website, games played, bets placed, session duration, clickstream data, and interaction patterns with platform features.
• Performance Data: Platform performance metrics, error logs, and technical diagnostics used to maintain and improve service quality.

1.3 Information from Third Parties

cc6m10 may receive information about you from third-party sources including payment processors (to verify transaction authenticity), identity verification services (to confirm your identity and age), fraud prevention services (to detect and prevent fraudulent activity), and regulatory authorities (as required by law or PAGCOR directives). Information received from these sources is used solely for the purposes of account security, regulatory compliance, and fraud prevention.

2. How We Use Your Information

cc6m10 uses the personal information we collect for the following legitimate business purposes:

• Account Management: To create, maintain, and administer your cc6m10 player account, including authentication, password resets, and account recovery processes.
• Service Provision: To provide access to casino games, live dealer services, sports betting markets, and all other cc6m10 gaming and entertainment offerings.
• Transaction Processing: To process deposits, withdrawals, wagers, payouts, and all other financial transactions conducted through your account.
• Regulatory Compliance: To verify your age and identity, comply with PAGCOR licensing requirements, fulfill Anti-Money Laundering obligations, and cooperate with lawful requests from regulatory authorities and law enforcement agencies.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, collusion, and other violations of our Terms and Conditions or applicable law.
• Customer Support: To respond to your inquiries, resolve disputes, provide technical assistance, and deliver customer service through our 24/7 support channels.
• Platform Improvement: To analyze usage patterns, identify technical issues, optimize platform performance, and develop new features and services that enhance user experience.
• Marketing Communications: To send promotional emails, SMS messages, and in-platform notifications about bonuses, tournaments, new games, and special offers (only with your consent, which can be withdrawn at any time).
• Responsible Gaming: To monitor player behavior for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide access to responsible gaming resources.

3. How We Share Your Information

cc6m10 does not sell your personal information to third parties. We share your data only in the following limited circumstances:

3.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, banks, payment gateways), game provision (software providers such as PG Soft, Pragmatic Play, and others), identity verification services, fraud detection and prevention services, customer support platforms, data hosting and cloud storage providers, and marketing and communications platforms. These service providers are contractually obligated to use your personal information only for the specific purposes for which they are engaged and to maintain appropriate security measures.

3.2 Regulatory and Legal Disclosures

cc6m10 may disclose your personal information to PAGCOR and other Philippine regulatory authorities as required by our gaming license, to the Anti-Money Laundering Council (AMLC) when we are legally required to report suspicious transactions, to law enforcement agencies when compelled by valid legal process (court order, subpoena, warrant), to tax authorities as required by Philippine tax law, and to comply with any other legal obligation imposed by Philippine law or regulation. cc6m10 will resist overly broad or inappropriate disclosure requests to the extent permitted by law.

3.3 Corporate Transactions

In the event that cc6m10 undergoes a business transition such as a merger, acquisition, sale of assets, or insolvency proceeding, your personal information may be transferred to the successor entity or acquiring party. You will be notified via email and/or platform notice of any such change in ownership or control of your personal data, and you will have the opportunity to delete your account if you do not consent to the transfer.

4. Data Security and Protection

cc6m10 implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: All data transmissions between your device and cc6m10 servers are protected by SSL/TLS encryption. Sensitive data stored in our databases, including passwords and financial information, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized cc6m10 personnel and service providers who require such access to perform their job functions. All access is logged and monitored.
• Secure Infrastructure: cc6m10 utilizes secure, professionally managed data centers and cloud infrastructure with redundant backups, firewalls, intrusion detection systems, and continuous security monitoring.
• Regular Audits: Our security practices are subject to regular internal reviews and third-party security audits to identify and remediate vulnerabilities.
• Employee Training: All cc6m10 employees with access to personal data receive training on data protection principles and are bound by confidentiality obligations.

While cc6m10 employs robust security measures, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. If you suspect any unauthorized access to your account, you must notify cc6m10 immediately.

5. Data Retention

cc6m10 retains your personal information for as long as your account remains active and for such additional period as may be required by law or necessary for legitimate business purposes. Specific retention periods include:

• Active Accounts: All account information, transaction records, and usage data are retained for the duration that your account is open and active.
• Closed Accounts: After you close your account, cc6m10 retains certain records for a minimum of five (5) years to comply with PAGCOR regulations, Anti-Money Laundering requirements, tax obligations, and to defend against potential legal cl aims or disputes.
• Marketing Data: If you withdraw consent to receive marketing communications, we will suppress your contact details from marketing lists promptly, though we may retain a record of your opt-out to ensure compliance.
• Legal Holds: If your account or transactions become subject to a legal investigation, regulatory inquiry, or dispute, relevant records will be retained until the matter is fully resolved.

Upon expiry of applicable retention periods, cc6m10 will securely delete or anonymize your personal information so that it can no longer be associated with you as an identifiable individual.

6. Cookies and Tracking Technologies

cc6m10 uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device that enable us to recognize you across sessions, remember your preferences, and analyze how you use our services.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the cc6m10 platform, including session authentication, security features, and core functionality. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred games, and display options to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how Players use the platform, which pages are visited most frequently, and where users encounter errors. This information helps us improve platform performance and user experience.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of marketing campaigns. These are only placed with your consent.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may impair platform functionality. Your cookie preferences can also be managed through the cc6m10 account settings panel.

7. Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal information held by cc6m10:

• Right to Be Informed: You have the right to know what personal information we collect about you, the purpose for which it is collected, and how it is processed.
• Right of Access: You may request a copy of the personal information cc6m10 holds about you, including details of how it has been used and with whom it has been shared.
• Right to Rectification: You may request correction of any inaccurate, incomplete, or outdated personal information held in your cc6m10 account.
• Right to Erasure: You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes. Upon receipt of your objection, cc6m10 will cease processing your data for that purpose.
• Right to Data Portability: You may request that cc6m10 provide your personal data in a structured, commonly used, machine-readable format so that it may be transferred to another data controller.
• Right to Lodge a Complaint: If you believe that cc6m10 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer through our customer support channels. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

8. Children's Privacy

cc6m10 services are strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that personal information has been collected from a person under 21 years of age, we will immediately close the associated account, void all related transactions, and securely delete all associated personal data. If you have reason to believe that a minor has registered on the cc6m10 platform, please notify us immediately through our customer support team.

9. International Data Transfers

cc6m10 primarily stores and processes your personal data within the Philippines. However, certain service providers and game platform partners may process data in other jurisdictions. Where such international transfers occur, cc6m10 ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your personal data to at least the same standard as required under Philippine law. By using cc6m10 services, you consent to such transfers where they are necessary for the provision of our services.

10. Changes to This Privacy Policy

cc6m10 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When material changes are made, we will notify you via email, through a prominent notice on the cc6m10 platform, or both. The date of the most recent update is shown at the top of this policy. Your continued use of cc6m10 services following such notification constitutes your acceptance of the revised Privacy Policy.

11. Contact Our Data Protection Officer

cc6m10 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. If you have any questions, concerns, or requests regarding your personal data or this policy, you may contact our DPO through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the cc6m10 platform
• Response Time: We aim to respond to all data privacy inquiries within 30 business days